In a significant stride towards enhancing transparency and accessibility in the digital commerce landscape, the Indian government-backed Open Network for Digital Commerce (ONDC) has launched the ONDC Official Guide App. This innovative endeavor is poised to support and assist various user communities, including sellers, buyers, logistics providers, and network participants.
Established on December 31, 2021, ONDC operates under the aegis of the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce, Government of India. With its commitment to promoting a digitally-enabled and informed retail ecosystem, ONDC’s latest initiative is aimed at empowering users with valuable insights and information.
The ONDC Official Guide App, now available for download on the Google Play Store, offers multilingual support in English, Hindi, and ten other prominent Indian languages. The user-friendly guide is packed with essential features designed to make navigation within the ONDC ecosystem seamless and engaging.
Key features of the app include:
- Authenticated Information: Users can access verified and validated information, ensuring they have a dependable source of knowledge pertaining to the ONDC ecosystem.
- Ecosystem Insights: The app grants users invaluable insights into ONDC’s fundamental principles, operational dynamics, and the advantages it bestows upon various stakeholders. This includes comprehensive explanations of the Network’s functionality, its salient features, and the value it contributes to participants.
- Latest Updates: Keeping users abreast of the most recent developments, news, and announcements concerning ONDC, the app guarantees that they remain well-informed about the ever-evolving facets and enhancements within the ecosystem.
- Interactive Features: Users can actively engage with the app through interactive elements such as videos, infographics, and frequently asked questions (FAQs), rendering it a stimulating and enlightening resource.
The ONDC Official Guide App has undergone rigorous development and testing procedures to ensure seamless functionality and strict adherence to Google Play Store’s policies and guidelines. This commitment to quality and compliance ensures a reliable and user-friendly experience.
T Koshy, MD and CEO at ONDC, expressed the organization’s dedication to transparency and accessibility for all. He stated, “We are thrilled to introduce the ONDC Official Guide App, designed to empower users for the ONDC ecosystem. It is an extension of our continued dedication to transparency and accessibility for all. We look forward to the app’s pickup on the Google Play Store and remain dedicated to continuously enhancing its functionality to provide ongoing value to our ecosystem.”
ONDC, with its roots deeply embedded in the Indian digital commerce landscape, is continuously expanding its scope and services. From food and grocery delivery to skill-based services like appliance repair and teaching assistance, ONDC is becoming a one-stop destination for various retail needs. Additionally, ONDC is gearing up for the full launch of its cab services program in Kolkata in partnership with the West Bengal government’s Yatri Sathi app, following a successful pilot program that has garnered significant popularity.
In summary, the ONDC Official Guide App is a significant step towards empowering users in India’s digital commerce landscape. Its commitment to transparency, accessibility, and continuous improvement positions ONDC as a pivotal player in the nation’s journey towards a digitally-enabled retail future.
